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What is PDR? Paintless Dent Removal

PDR is short for paintless dent removal: the fine art of removing dents, dings, creases, hail damage and even larger dents from a car or vehicle, without the need for repainting or refinishing as with traditional body shop repairs.

The Dent Master Wales paintless dent removal process

Paintless dent removal uses the memory of your vehicle's metal or aluminium and highly skilled metalworking techniques. Using specialised hand tools, our highly trained PDR technicians meticulously manipulate your dent to remove it permanently, restoring the dented panel to its original shape.

These techniques don't harm the original paint, because today's modern car paints and thinner-gauge metals are very flexible. Paintless dent removal works from behind the damage, so no sanding, painting or body fillers are involved.

Dent Master Wales technician checking a door dent with a PDR light board on a customer's driveway
Technician using a glue-pull dent lifter to remove a dent from a car bonnet outside a customer's home

A short history of PDR

During the 1980s, paintless dent removal expanded to the United States, but PDR was very limited in the size of dents that could be removed. From 1990, PDR technicians in the dent removal industry, especially in the UK and South Wales, began to push the art of dent removal to new heights and capabilities, moving from minor door dings and dents to hail damage and many larger dents.

Our paintless dent removal technicians have over 30 years' combined experience, and we have been in business since 1994.

Before and after

Two examples of dents removed without any painting or filler.

Car panel with a dent, before paintless dent removal

Before

The same car panel after paintless dent removal

After

Car panel with a dent, before paintless dent removal

Before

The same car panel after paintless dent removal

After

Send us a photo of your dent

Every dent is different, so we usually need to either assess your dent in person, or you can send us a photo of the damage by text, email or WhatsApp.

Hopefully, the above answers the question: what is PDR, or paintless dent removal?

Got a dent? Send us a photo.

Text or WhatsApp a couple of photos of the damage with your location, and we can usually give you a good idea of the cost. Need help or advice? Give us a call. We're here to help if we can.

Some reviews from our satisfied customers

Read our reviews on Facebook

I defy anyone to spot the repair

Did a repair on my car and came to my house. They were honest before they started that, as it was a machine-cut finish, they could do a repair but not exactly match the finish. Well, I defy anyone to spot the repair. It is an excellent job and I would definitely recommend.

John Carter
, Cardiff

Friendly and fun service

Great work carried out, friendly and fun service from the two gents and good value for money. I would definitely recommend.

Dave Williamson
, Cardiff

I will definitely use them again

Great service, work and guys. As an accident-prone driver I will definitely use them again!

Hannah Thomas
, Swansea

Very professional service

Highly recommend! Great job and repair, very professional service.

Sarah Robey
, Cardiff

Very pleased

Very pleased with the work done by Carmond. He managed to come out to do the work the day after I contacted him. Looks as good as new and at a reasonable price. Would definitely recommend. Very helpful and great friendly service.

Megan Kerswell
, Cardiff

Finished to a very high standard

Fantastic job, Carmond! Very happy with the job you did on my car, and just a small fraction of the cost of a full refurb. Honest service, friendly and reasonably priced, finished to a very high standard, and a nice chat while the work was completed. Can't ask for more. Highly recommended.

Payam Naeini
, Cardiff

Fantastic service

Fantastic service and a fantastic price! Would recommend them to anyone! My car looks as good as new and it was completed in under an hour! Thank you guys!

Carla James
, Caerphilly

Can't tell it's been repaired

Very good service! Great repair on my Hyundai, can't tell it's been repaired. Excellent price. Definitely recommend, and would use again if needed. Bonus of having the repair completed on your own driveway!

Darren Yemm
, Gorseinon, Swansea

Knew exactly what they were doing

A great job. The gents arrived on time, were polite and friendly, and knew exactly what they were doing. I have no hesitation in recommending them. Thanks loads.

David Edward Oxlade
, Neath Port Talbot

Sorted

Can't fault them at all.

Gethin Jones
, Cardiff

Attention to detail is excellent

Brilliant job, looks like new. Attention to detail is excellent and it's made my car look a lot better. I would definitely recommend, with very fair pricing.

Terry Halling
, Swansea

Very prompt and quick

Had a dent repaired on my TT and repairs to a worn driver's seat bolster. Very prompt and quick, very high-quality work. Would definitely recommend.

Andy White
, Swansea